Privacy Policy

Emmamour™ Privacy Policy

Last updated: May 24, 2018

Use of Our Services

When you register for one of our services, we ask for personal information. This information is used to provide the service. It is stored on our secure servers or third-party servers. We will not combine this information with any other personal information we may have.

When you use our services, we may collect the following information:

First and last name

Address

Phone number

Email address

IP address

Other personal information you actively provide, such as by creating a profile on this website, through correspondence, and by phone

Information about your activities on our website

Information about your browsing behavior on different websites (e.g., because this company is part of an ad network)

Browser and device type

Bank account number

Reasons for Processing

In general, we process your personal information for the following purposes:

Processing your payment

Shipping our products

Sending our newsletter

Contacting you via phone or email when necessary for our services to be performed

Informing you about changes to our services and products

Emmamour™ analyzes your behavior on the website to improve the site and tailor product offerings and services to your preferences

We also process personal data when required by law, such as information required for our tax declarations.

Communication

If you send emails or other messages to us, we may save those messages. Sometimes, we may ask for personal information relevant to the situation. This allows us to process your queries and respond. The information is then stored on Emmamour™'s secure servers or on third-party servers. We do not combine this information with other personal information we may have access to.

Cookies

We collect data for research purposes to better understand our customers and tailor our services accordingly.

This website uses “cookies” (small text files stored on your computer) to help the website analyze how users use it. The information generated by the cookie about your use of the website can be transferred to Emmamour™'s secure servers or third-party servers. We use this information to track how you use the website, generate reports on website activity, and provide other services related to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have received your explicit consent.

Third Parties

Information is not shared with third parties, except for the web applications we use for our webshop. This includes the classification system WebshopKeur. This information is used solely for the application purpose and will not be distributed further. Additionally, information may, in some cases, be exchanged internally. Our employees are required to respect the confidentiality of your data.

Changes

This privacy policy is designed to describe the use and features of this website. Any changes or adjustments to the website may result in modifications to this privacy policy. Therefore, it is advisable to consult the privacy policy regularly.

SMS Marketing Terms

We use an SMS platform governed by the following terms. By opting into our SMS marketing and notifications, you agree to these terms.

By entering your phone number at checkout and initiating a purchase, subscribing through our subscription form, or using a keyword, you consent to receiving SMS (for your order, including abandoned cart reminders) and offers. You acknowledge that consent is not a condition for any purchase.

Your phone number, name, and purchase information will be shared with our SMS platform, "SMSBump Inc.," an EU company based in Sofia, Bulgaria. This information will be used to send targeted marketing messages and SMS. When sending SMS, your phone number will be passed to an SMS operator for delivery.

To unsubscribe from SMS messages, reply with STOP to any mobile messages sent from us or use the unsubscribe link we provided in one of our messages. You understand and agree that alternative methods for unsubscribing, such as using different words or requests, will not be considered valid. SMS costs and data usage fees may apply.

For any questions, text "HELP" to the number you received the messages from. You may also contact us for more information. To unsubscribe from SMS messages, follow the procedures above.

Access to Personal Data

We offer all visitors the opportunity to view, modify, or delete the personal data we have collected about them.

Change/Cancel Newsletter

At the end of each newsletter, you will find the option to modify your details or unsubscribe from the newsletter.

Change/Cancel Communication

Disable Cookies

By default, most browsers are set to accept cookies, but you can configure your browser to refuse all cookies or to indicate when a cookie is being sent. Some features and services on our website and others may not function properly if cookies are disabled in your browser.

Klarna

“To offer you Klarna's payment methods, we may share your personal data, including contact details and order information, with Klarna at checkout, so Klarna can assess your eligibility for the payment options and tailor them for you. The personal data shared will be processed according to Klarna’s own privacy policy.”

Questions and Feedback

We regularly review compliance with this privacy policy. If you have any questions about our policy,

Please contact us:

Email : info@emmamour.com